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Dental Dreams - Do NOT use this service!!!

2.4
Details
The process of obtaining dental work when dentures are involved is poor at best. I was initially told it would take 5 weeks and then later learned its closer to a three-month process??? wth DD??? And then they blame the misinformation on a new employee? Are all of your employees new? It simply feels like a misinformation campaign when I am told we will call you and let you know and there has not been any contact in three weeks? Your people are excellent, but they are consistently hampered by your inept use of labs which are thousands of miles away! I will continue to tell family, friends and neighbors to NOT utilize your services due to this continued failure on your part.
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ID
#1810106 Review #1810106 is a subjective opinion of poster.
Location
Lansing City, Michigan
Product
Dental Dreams Dentures
Pros
  • Staff was nice but uninformed
Cons
  • Poor customer service
  • Ridiculous turnaround time for dentures is unacceptable
Preferred solution
Deliver product or service ordered

Dental Dreams - Not recommended

2.0
Details
I made an appointment to get an extraction. Their bedside manner was terrible. I felt that my pain was not addressed at all. The front staff acted like they were at a social instead of working. There were receptionists and dental staff just sitting around talking. To top it off, I went to my scheduled appointment and they told me that the dentist canceled. They said they did not have a correct number for me, which was a lie because I received a confirmation text. I am seeking another provider to address my problem.
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ID
#1735948 Review #1735948 is a subjective opinion of poster.
Location
Susquehanna, Pennsylvania
Service
Dental Dreams Dental Service
Pros
  • Location
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Need better training and hire better quality and more compassionate staff.

Dental Dreams - Manager for reading pa

1.0
Details
manager at this facility is not professional and no knowledge
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ID
#1674904 Review #1674904 is a subjective opinion of poster.
Location
Pottsville, Pennsylvania
Service
Dental Dreams Customer Care
Reason of review
Poor customer service
Preferred solution
get a knowledgeable manager to run the office

Dental Dreams - NHS has forgot me

Went to dentist in April and got referred as a nervous patient still not heard its been nearly 5 months ago have been back to my dentist but nothing ,no updates.
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ID
#1660661 Review #1660661 is a subjective opinion of poster.
Location
Leyton, England

Dental Dreams - Why

Went to dental dreams in s hieghts had my teeth pulled got dentures after 6 months well there there office manger was suppose to have paper work done she messed that up 3 times was called in waited 45 mins to tell me i cant get them. Now after 3 times of freaking up papers she mailed them now 7 to 10 days more plus ins has approved it fricking unprofessional. Has been 7 weeks. Going on eight sure im not the only one she should be fired thinking about calling news maybe a laywer this is total bs
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ID
#1628914 Review #1628914 is a subjective opinion of poster.
Service
Dental Dreams Customer Care
Reason of review
Order processing issue
Spoken to in all aspects of belittling manor Wtf , interrogated, cut off from trying to answer questions, spoken to as if an idiot. Total disregard to informative dental records brought for insight of the issue. While trying to show him current X-ray was rudely told...
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ID
#1364529 Review #1364529 is a subjective opinion of poster.
Location
Flint, Michigan
Service
Dental Dreams Customer Care
Cons
  • Rudeness understated
Reason of review
Poor customer service
Preferred solution
BBB

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I Had Too Have A Wisdom Tooth Extracted in Early April 2018 And I Was Promised I Would Beable Too Have My Tooth When They Were Finished Then They Changed There Mind I Want My Tooth
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1 comment
Anonymous
#1553803

This place is horrible. They scam you out of money and do terrible work.

The receptionists actually hang up on you.Never Ever Ever go there. They will send you out with no anti biotics for infections. They damage your teeth and after they get your money they will not fix any damage that they have done.

I would pull my own teeth out before i ever go there again. Beware People

ID
#1321817 Review #1321817 is a subjective opinion of poster.
Service
Dental Dreams Tooth Extraction
Reason of review
Order processing issue
1.0
Details
I take my whole family there. I love dental dreams. Or at least I did. I called a few days ago because I was in extreme pain from a tooth and told them I needed it to be pulled. They scheduled me an appointment for Wednesday. I get there the dr told me fillings I said...
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ID
#1285210 Review #1285210 is a subjective opinion of poster.
Location
Fullerton, Pennsylvania
Service
Dental Dreams Tooth Extraction

Dental Dreams - Promised My Tooth

1.0
Details
When I Was At The Rockford Illinois Location On East State Street I Was Promised I Would Receive My Tooth That Was Extracted On April 6Th 2018 And Then I Was Told I Would Not Receive It
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ID
#1273865 Review #1273865 is a subjective opinion of poster.
Location
Rockford, Illinois
Service
Dental Dreams Tooth Extraction
Reason of review
Not as described/ advertised

Dental Dreams - Tooth Extraction

1.0
Details
I Asked Them if I Could Keep My Last Wisdom Tooth And The Dentist Said I Could Then They Changed There Mind I Will Never Go Back There Again
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ID
#1228291 Review #1228291 is a subjective opinion of poster.
Location
Rockford, Illinois
Service
Dental Dreams Tooth Extraction
Reason of review
Bad quality

Contact Dental Dreams Customer Service

Website:
Mailing Address:
350 North Clark Street, Suite 600
Chicago, Illinois 60654
United States
Phone:
(312) 274-0308
Contact Dental Dreams Customer Service

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Dental Dreams - Bad customer services

Horrible customer service blue Island office
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ID
#1227265 Review #1227265 is a subjective opinion of poster.
Reason of review
Poor customer service

Dental Dreams - Don't go to them!!!!

They are bad I've gotten one flipper for the front and it didn't fit they want to file down my real bottom tooth so they can make them fit.Warnig !!!!!!
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ID
#1208915 Review #1208915 is a subjective opinion of poster.
Product
Dental Dreams Dentures
Reason of review
Bad quality
1.0
Details
Dental Dreams - Dental Nightmare
I went in to get some work done, started crown prep the end of December, as the Dr.Kim is prepping my tooth it felt like she was shaving to much off i inquired about it and she claimed she had to do it so the crown would fit. She in turn placed a temporary crown on and...
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2 comments
Anonymous
#1443386

Don't postpone your wedding over this ; most people I see in wedding photos aren't smiling anyways ... your future is more important than your tooth and much more so than a bunch of phony, bogus, expensive photographs that will gather dust for years to come and look posed and fake regardless.

It sounds as if Dr. Kim should return immediately to Korea and the older gentleman should retire ; I don't blame you for being angry - you pay good money, get poor results and - worse yet - waste precious time which cannot be replaced by any known method.

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Featured
ID
#1200862 Review #1200862 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Dental Dreams Dental Crown Service
Reason of review
Bad quality

Dental Dreams - Dental Dream

1.0
Details
I went for an extraction it was a good experience but another day I went for a chipped front teeth that I already had fixed two years ago and the dentist told me that I needed a root canal and a crown and didn’t at least do a temporary filling or something until I save the $2,000. I’m very disappointed.
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ID
#1192793 Review #1192793 is a subjective opinion of poster.
Service
Dental Dreams Dental Service
Reason of review
Pricing issue

Bad experience s happen everyday at dental dreams

2.3
Details
I work for dental dreams and im very upset how the company treats the doctors and assistants. Doctors dnt have lunch breaks assistants on have 30 minutes for break when we work 9 hrs a a day the pay is very little and everyone feels unapreciated.Dont be a new dental assistant you wont learn anything new this place is a mess and very stressful
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ID
#1152965 Review #1152965 is a subjective opinion of poster.

Dental Dreams - Bridgeport mi,rude people

1.4
Details
I had an appointment, had pain, bad extraction mistake, dry socket from their work, they then said 1 1/2 hour wait! Walk-ins were going in!! Person rude! Argumentative. Why have appointments!??? I'm 71 and sick from pain and not eating. No excuse for rudeness!!
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ID
#1118144 Review #1118144 is a subjective opinion of poster.
Location
Saginaw, Michigan
Service
Dental Dreams Customer Care
Reason of review
Poor customer service